Customers ‘shocked’ by hefty Juul settlement payouts

Howard Feinstein wasn’t expecting much when he submitted his information to a lawsuit against Juul Labs that accused the vaping company of misleading customers about the addictiveness and safety of their products.

Then more than $3,000 (£2,320) hit his bank account.

“I thought it was fake at first,” said the 55-year-old real estate agent, who lives in Washington state. “I was absolutely shocked.”

The payment to Mr Feinstein this week was one of more than 800,000 that the company is making to former customers as a result of a more than $300m court settlement finally approved earlier this year.

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